Film Club FAQs

Where do I collect my Film Club card?

Bring your confirmation email to our box office during opening hours (Wed-Fri 4pm-late, Sat-Sun 2.30pm-late) to collect your welcome pack, including your Film Club card (don’t forget to sign the back) and your Gift Pass to use for a friend.

How do I purchase my discounted tickets online?

First, make sure you are logged in using the Account button at the top of the page. Browse our film program on the Now Showing page and select the film you’d like to see. On this page you will be given options to purchase ‘Film Club Adult’ or ‘Film Club Concession’ tickets, with prices listed. Add the quantity of tickets you’d like to purchase. Note that only two Film Club pricing tickets allowed per order. If purchasing more than two tickets, you can add regular Adult & Concession tickets to your cart. Go to the Checkout to complete your order. At the venue, please show your film club card when collecting your tickets.

Can I purchase discounted tickets at the Box Office?

Yes. Just show your Golden Age Film Club card to purchase discounted tickets. If you don’t have your Golden Age Film Club card you’ll just need to provide your name, email address and ID so we can look up your account.

Free popcorn! What’s the deal?

That’s right! As a Golden Age Film Club member you’ll receive complimentary cocktail popcorn each time you see a film. Cocktail popcorn flavours include sea salt, cinnamon, schezwan or parmesan. Just show your Golden Age Film Club card at the Box Office.

Can I keep the Golden Age Gift Pass for myself?

Each Golden Age Film Club membership includes one gift pass on initial sign up, which includes 1 x film ticket and 1 x cocktail popcorn. The gift pass is included in your Golden Age Film Club membership pack that you pick up from our Box Office. We won’t judge if you use this gift pass for yourself and but it is beautifully printed and intended to be given to someone you care about. If you would like to purchase more Golden Age Gift Passes, click here.

How does the private screening and venue hire work?

Golden Age Cinema & Bar proudly supports the Australian film industry by letting local filmmakers show their short films to cast/crew or friends for free or discounted rates. You must be a Golden Age Film Club member to submit a request. These screenings are limited to Thursday nights and book up fast so plan ahead.  Click here for more information.

How will I find out about pre-sales and special events?

Pre-sale tickets and invitations to special screenings will be sent to the email address associated with your customer account. If we have a screening available for pre-sale you will be alerted via email and will see pre-sale pricing on the film page when you are logged into your account.

Who do I speak to if I have more questions?

If you have any further questions please email us at hello@ourgoldenage.com.au